Championing Accessibility – The Challenges Within Digital Agencies

Digital agencies are sought as the experts to deliver websites and other digital products, yet many fail to incorporate accessibility, unless it is a project for government, a major financial institution or telco. This presentation will discuss some of the challenges within a digital agency for those who wish to champion accessibility, as well as what agencies can do to change and support the inclusion of accessibility for commercial sites and products.


  • Lily Ng

    Lily Ng

    Lily is a senior project manager at Accenture Interactive. She has over 10 years of experience of working in the digital industry on both client side with government as well as within various digital agencies. She is a champion of accessibility, inclusive design and usability and works with teams to create quality digital products with a great user experience.


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